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Organizational Development

 

(2009). "Physical Asset Management: Databases for Maintenance Tracking and Reserve Planning."

Customized Excel matrices for tracking the maintenance of physical assets and planning for replacement costs.

 

(2001). "How to Increase Training Effectiveness by Systems Thinking." In The 2001 Annual: Volume 1 Training. Editor, Elaine Biech. San Francisco: Jossey-Bass/Pfeiffer, 2001, pp. 203-218.

Shows how to enhance training effectiveness by identifying the role of any training effort in the context of the whole system in which it is conducted.

 

(1997) with Skip Bowen and David L. Taylor. The Basic Quality Improvement Tools. Carlsbad, CA: CRM Films. 1st printing, Amherst, MA: HRD Press, 1994.

This manual provides the basic tools for improving the work processes of organizations, and of individuals as well.

 

(1997) with Skip Bowen. The Quality Managing and Planning Tool System. Carlsbad, CA: CRM Films. 1st printing, Amherst, MA: HRD Press, 1994.

This manual provides advanced tools for improving the work processes of organizations, and of individuals as well.

 

(1997). "Promoting Transfer through a Network of Problem Solvers." In Transferring Learning to the Workplace, M. L. Broad, ed., Alexandria, VA: American Society for Training and Development, pp. 247-266.

Report of an instance where a network of government employees facilitated the application of training to the job.

 

(1993). FLEX: A Flexible Tool for Continuously Improving Your Evaluation of Training Effectiveness. Amherst, MA: HRD Press.

This manual helps you evaluate the effectiveness of your training as cost-effectively as possible in your circumstances.