Create
strength through teamwork. --------------- Quality Managing/Planning Tool System Table of Contents Overview For more information,
contact: Gary Schouborg, PhD (925) 932-1982 |
Schouborg, Gary
(1993). FLEX: A
Flexible Tool for Continuously Improving Your Evaluation of Training
Effectiveness. Amherst, MA: HRD Press. Overview FLEX is a comprehensive, yet
flexible tool for continuously improving your evaluation of training
effectiveness. You can especially use it in dynamic settings such as
corporations or government agencies, where it is seldom feasible to employ
the rigorous evaluation methods of the laboratory. No doubt you are aware of
the reasons: the factors affecting training effectiveness in live and
changing situations are often too complex to be analyzed adequately by
laboratory methods; and even when this is not so, the time and resources
required are often not cost-effective for practical decision making. I have
therefore designed this manual to be flexible, so you can use it in dynamic
settings, yet comprehensive, so you can: (1) evaluate a training program as thoroughly and
in as much detail as circumstances permit ("program" refers to any
training intervention: curriculum, course, workshop, job-aid, on-job
coaching, etc.); (2) have a perspective against which you can
assess the limitations of any particular evaluation you carry out; (3) have a benchmark for continuously improving
your evaluation processes. The
combination of flexibility and comprehensiveness allows you to start wherever
you wish. You do not have to concern yourself with everything in this manual
to use it effectively. This tab introduces you to the 8 Primary Dimensions
and briefly explains how they are interrelated. For more detail, see the tab
for each primary dimension. If you’re more interested in your specialty
(e.g., Delivery) than in an overview, you can skip this tab for now; but you
will have to return to it later if you wish to continuously improve your
evaluations. The 8
Primary Dimensions of training are: 1.
BUSINESS RESULTS 2.
BUSINESS PLANNING (Training Tied to Business Needs) 3.
TRANSFER (Trainee Learning Applied to the Workplace) 4.
LEARNING 5.
DELIVERY (Facilitating Learning) 6.
DESIGN (Training Objectives, Content, Instructional Design) 7.
REACTION 8.
VENDOR To order manual,
email coach@garynini.com |